Terms of sale

Last updated: 10 November 2026

1. Who sells

The get-filr.com website and the FIL'R brand are operated by Cyber Linx LLC, a Limited Liability Company registered in the State of New Mexico (United States), entity ID 0008122248, located at 1209 Mountain Road Pl NE #12657, Albuquerque, NM 87110, United States. Contact: contact@get-filr.com.

These terms of sale apply to every order placed on the website by a consumer. By placing an order, you accept them.

2. Products

FIL'R sells a portable CD player and wired headphones, each in 9 colourways. Their features are described on each product page. Photos are as accurate as possible, but the shade of a translucent material may vary slightly depending on your screen.

3. Prices

Prices are shown in euros, all taxes included. Shipping costs are added and shown before you confirm your order: €4.90, and free from €60.

For deliveries outside the European Union, the destination country may charge customs duties or import taxes on delivery. These are paid by the recipient.

4. Orders and pre-orders

Products are sold on pre-order: all orders ship on 10 December 2026, while stocks last. After payment, you receive an e-mail confirming your order.

You can cancel your pre-order at any time before it ships by writing to contact@get-filr.com with your order number. You are then refunded in full within 14 days, using the same payment method.

If shipping is delayed, we let you know by e-mail with the new date. You can then keep your order or cancel it for a full refund.

5. Payment

Payment is made online by card, PayPal, Klarna or express checkout, through Shopify's secure payment providers. The amount is charged when you order.

6. Shipping

We ship to France and most countries in the world (the list is shown at checkout). Orders ship on 10 December 2026; delivery time then depends on the country. You receive an e-mail with the tracking number as soon as your order ships.

If your parcel arrives damaged or incomplete, write to us with photos within a few days of delivery: we will find a solution.

7. Right of withdrawal (14 days)

You have 14 days from delivery to change your mind, without giving any reason.

To do so, send us a clear statement at contact@get-filr.com (or through the Contact page) with your order number. You may use the model form below, but you don't have to. Then send back the complete item(s), in their packaging, no later than 14 days after telling us.

Return shipping is free: we send you the return instructions.

We refund all payments received, including the original shipping costs, no later than 14 days after being informed of your decision. We may wait until we receive the items, or proof that they were sent back, before refunding. The refund uses the same payment method as the order.

You may be liable for any loss in value resulting from handling other than what is needed to check the nature, characteristics and functioning of the items.

Model withdrawal form — To Cyber Linx LLC (FIL'R), 1209 Mountain Road Pl NE #12657, Albuquerque, NM 87110, United States, contact@get-filr.com: I hereby give notice that I withdraw from my contract for the sale of the following item: [item], ordered on [date] / received on [date], order number [number]. Name: [name]. Address: [address]. Date: [date]. Signature (if sent on paper).

8. Legal guarantees

You are covered by the legal guarantees provided by the law of your country of residence.

For consumers living in France: you are covered by the legal guarantee of conformity (articles L217-3 et seq. of the French Consumer Code) for 2 years from delivery. If there is a defect, you can get the product repaired or replaced, or otherwise a price reduction or a refund. Defects appearing within 24 months of delivery are presumed to have existed at delivery. You are also covered by the guarantee against hidden defects (articles 1641 et seq. of the French Civil Code).

For any request, write to us at contact@get-filr.com.

9. Personal data

The data collected with your order is used to process and deliver it. Details are in our privacy policy.

10. Complaints and disputes

If something goes wrong, contact us first at contact@get-filr.com: we will look for an amicable solution.

These terms do not deprive you of the protection granted by the mandatory provisions of the law of your country of residence.