Privacy policy

Last updated: 10 November 2026

The FIL'R shop and website (get-filr.com) are operated by Cyber Linx LLC, 1209 Mountain Road Pl NE #12657, Albuquerque, NM 87110, United States ("we"). This policy explains what personal information we collect when you visit the website, place an order or write to us, why, and what your rights are. The website is powered by Shopify.

What we collect

  • Contact details: name, shipping and billing addresses, e-mail, phone.
  • Order and payment: items ordered, amount, payment method and payment confirmation. Card details are processed by our payment providers (Shopify, PayPal, Klarna); we don't store them.
  • Messages: what you write to us by e-mail or through the contact form.
  • Browsing: device, browser, IP address, pages viewed, cart, through cookies and similar technologies, according to your choices in the cookie banner.

Why

  • To process and deliver your order, handle returns and customer service (performance of the contract).
  • To meet our legal obligations (invoicing, accounting, fraud prevention).
  • To send you our news if you signed up to the newsletter (consent, unsubscribe at any time).
  • To measure traffic and show relevant ads, including on social media, if you accept it in the cookie banner.

Who we share it with

Only with the providers we need: Shopify (hosting the shop), payment providers, carriers, e-mail and advertising tools (for example Meta) according to your choices. We don't sell your data. Shopify may process some data on its own behalf: see Shopify's privacy policy. You can opt out of sharing for advertising here.

Transfers outside the European Union

We are based in the United States and our providers may process your data outside the European Union. These transfers rely on recognised safeguards, such as the European Commission's standard contractual clauses.

How long we keep it

Order data is kept as long as needed for the order and our legal and accounting obligations. Marketing data is kept until you unsubscribe, or 3 years after our last contact.

Your rights

You can ask to access, correct, delete or port your data, object to or restrict its use, and withdraw your consent at any time. Write to us at contact@get-filr.com. If you live in the European Union, you can also lodge a complaint with your country's data protection authority (in France: the CNIL, www.cnil.fr).

Children

The website is not aimed at children and we do not knowingly collect their data.

Contact

Cyber Linx LLC, 1209 Mountain Road Pl NE #12657, Albuquerque, NM 87110, United States. E-mail: contact@get-filr.com. Cyber Linx LLC is the controller of your personal data.